Key Questions and Answers

Thank you for downloading this application.

This application is developed and administrated by Indoanesthesia. Indoanesthesia respects your right to privacy in the on-line world when you use our websites and communicate electronically with us. We put in place all necessary measures to keep secure any personal information you give us.

It is fundamentally important that you are informed that Indoanesthesia is the Data Controller (please see Question 18 of this Notice) of your personal information. The principles set out in this Privacy Notice apply to all Data Controllers in the Indoanesthesia.

We asked ourselves a number of key questions that we believe you would like answered about the personal information that you submit to Indoanesthesia. These answers will inform you of your rights relating to your personal information and the measures that Indoanesthesia takes to maintain the privacy and security of this personal information. We trust you find this information helpful.

If you have any requests concerning your personal information or any queries with regard to these practices please contact Indoanesthesia at the address given in Question 5 below.

Please click on any of the questions below and you will be directed to the relevant answer in the main text.



1. What personal information does Indoanesthesia collect through this application and how does Indoanesthesia collect it?

We only collect personal information that YOU want to provide to us or that is needed to provide (and improve) our service to you. We collect direct personal information such as name, address and e-mail address as well as indirect information such as cookies, connection and system information.

You may want to give us your e-mail address, name, telephone number etc. so that we can provide you with information on our products; enter you into our competitions or surveys; or just keep you updated about exciting Indoanesthesia developments that you are interested in.

2. How does Indoanesthesia keep your personal information secure?

Indoanesthesia takes all necessary measures to keep your personal information private and secure. Only authorized Indoanesthesia staff, Third Party companies (i.e. service providers) staff or our business partners authorised staff (who have contractually agreed to keep all information secure) have access to your personal information. All Indoanesthesia staff who have access to your personal information are required to adhere to the Indoanesthesia Privacy Policy and all third-party employees who have access to your personal information have signed non-disclosure agreements. In addition, contracts are in place with third-party companies that have access to your personal information, to make sure this information remains secure. To ensure your personal information is protected, Indoanesthesia maintains a secure IT environment and has the appropriate measures in place to prevent unauthorised access (i.e. hacking).

Please see Question 4 - Who does the Indoanesthesia disclose your personal information to and why?

3. What purposes does Indoanesthesia use your personal information for?

Your personal information will be used for the purposes for which you provided it to Indoanesthesia. It will also be used to administer, support and obtain feedback on the level of our services and to prevent breaches of security, the law or our contract terms.

4. Who does the Indoanesthesia disclose your personal information to and why?

Indoanesthesia will never share your personal information with any Third Party business organisation that intends to use it for direct marketing purposes unless you have given us specific permission to do this.

For Indoanesthesia`s policy on: (i) direct marketing by e-mail; (ii) your right to ask Indoanesthesia at any time NOT to contact you by way of direct e-mail marketing; and (iii) also your right to delete your personal information from our systems – please see Questions 8 & 5 respectively.

Indoanesthesia may share your personal information with other companies within the Indoanesthesia Group of companies. Indoanesthesia may also share your personal information with Third Parties, but only in the strictly limited circumstances set out below:

We may supply your personal information to Third Parties (such as our internet service providers) who help us administer this website. Some of these business partners may be located outside the country where you accessed this website. Our main service provider for website hosting is in the United States. Please see Question 6"Which countries will your personal information be sent to and why?" These Third Parties must at all times provide the same levels of security for your personal information as Indoanesthesia and, where required, are bound by a legal agreement to keep your personal information private, secure and to process it only on the specific instructions of Indoanesthesia.

We may also supply your personal information to government bodies and law enforcement agencies if: we are required to do so by the requirements of any applicable law; or if in our good faith judgment, such action is reasonably necessary to comply with legal process; to respond to any legal claims or actions; or to protect the rights of the Indoanesthesia or its customers and the public.

We may, in a few limited circumstances, supply your personal information to potential acquirers of any relevant Indoanesthesia business but provided that (i) we have contractually ensured that this information is kept private and secure; and (ii) that when supplying this personal information Indoanesthesia complies with the applicable local laws.

5. How can you see, check, change or delete the Personal Information you send to us?

You have the right in a number of countries to ask companies (such as Indoanesthesia) to provide you with all the information it stores on you. Certain national laws may require you to pay a small charge for this activity. You may also have your personal information deleted, corrected or revised by sending an e-mail to info[at]

6. Which countries will your personal information be sent to and why?

Indoanesthesia is a global company and your personal information may be transferred across international borders. It may be transferred to countries that have different levels of data protection laws to the country from where you submitted your personal information. Your personal information may also be transferred between different companies of the Indoanesthesia located in different countries. Indoanesthesia takes the appropriate measures to maintain security of the personal information both during transit and at the receiving location.

The server that makes this application available may be located outside the country from which you have accessed this application. Our main hosting provider for most Indoanesthesia applications is based in the Singapore. This provider is bound by a contract that ensures a high standard of privacy protection and requires (amongst other provisions) that it act only on Indoanesthesia instructions and implements all technical measures necessary on an ongoing basis to keep your personal information secure.

7. COOKIES (Tracking Technology) - How and why does Indoanesthesia use them?

Indoanesthesia does make use of tracking technology (Cookies) to gather such personal information as browser type and operating system, referring page, path through site, domain of ISP etc. for the purpose of understanding how downloaders use this application. Cookies help us tailor this application to your personal needs.

Indoanesthesia keeps all the information collected from cookies in a non-personally identifiable format. This type of information obtained through cookies will not be disclosed outside the Indoanesthesia or designated Third Parties. It will not be used for unsolicited communications.

8. E Marketing - What is SPAMMING and what is Indoanesthesia`s position on SPAM e-mails?

Spamming is where unsolicited e-mails are sent to you containing advertisements or marketing related materials without your consent.

Indoanesthesia does NOT send SPAM e-mails. Indoanesthesia itself uses an anti-SPAM tool to protect our employees from SPAMMING. Sending e-mails without consent is illegal in many countries. Indoanesthesia will not use your personal information (including your e-mail address) for direct marketing or follow-up communications unless you give us your EXPRESS permission. This is called "OPT-IN" consent.

Also, Indoanesthesia does not share your personal information with any Third Party (non-Indoanesthesia Group) companies who will use your personal information for SPAM mails.

Indoanesthesia applications give you the opportunity to receive marketing information by e-mail. Every e-mail sent by Indoanesthesia will give you the opportunity at any time to stop receiving marketing e-mails

If for some reason your believe you have received SPAM e-mail from a Indoanesthesia company please inform us immediately at the address given. For address details please see Question 5 - How can you see, check, change or delete the Personal Information you send to us?

9. How long does Indoanesthesia keep your personal information?

Indoanesthesia may store the personal information that you send to us via this application in its databases such as its Customer Relationship Marketing database. Your personal information will be kept by the Indoanesthesia only for as long as is reasonably necessary taking into consideration our need to answer queries or resolve problems, provide improved and new services and comply with legal requirements under applicable law(s). This means that we may retain your personal information for a reasonable period after you stop using Indoanesthesia services or stop using this application. After this period, your personal information will be deleted from all systems in the Indoanesthesia.

We remind you that we have a right to have your personal information deleted at any time. Please see Question 5 - How can you see, check, change or delete the Personal Information you send to us (above)?

10. What is Indoanesthesia`s policy on collecting data from children using our applications?

It is highly important to protect the privacy of children on-line and encourage parents or guardians to spend time on-line with their children to participate in and monitor their e-activities.

We do not collect personal information from children under the age of 13, even with parental consent.

Note to parents of children under the age of 13

We recommend that parents/guardians regularly check and monitor their children`s use of e-mail and other on-line activities. Please make sure that your child does not give us personally identifiable information on-line.

11. Does Indoanesthesia link to other Third Party applications and what happens to my personal information when this linking happens?

Indoanesthesia links to other applications to offer you an opportunity to review connected and interesting information related to Indoanesthesia. These Third Party applications are outside our control and are not covered by this Privacy Notice. If you access other applications using the links provided, the operators of these applications may collect your personal information. Please ensure that you are satisfied with the Privacy Policies of these Third Party applications before you submit any personal information. Indoanesthesia tries, as far as we can, to ensure that all Third Party linked applications have equivalent measures for protection of your personal information, but we cannot be held responsible legally or otherwise for the activities, privacy policies or levels of privacy compliance of these Third Parties.

12. What happens to my personal information when I e-mail Indoanesthesia application to someone else?

Some of our applications may provide you with the opportunity to share a app page address to another person. For this feature to work, we may need to collect your e-mail address and/or the e-mail addresses of those you send the app page to. E-mail addresses collected in this way are not used for any purpose other than to fulfill your request. These e-mail addresses are not stored and are deleted immediately after your request is fulfilled.

13. What happens to my personal information if I participate in an on-line survey from Indoanesthesia through this application?

From time to time, we may ask our application downloaders to answer survey questions. Surveys generally will relate to the content of the application, our products or categories of products. We may ask for age or age ranges, gender, and/or other non-personally identifiable information. For the purposes of these surveys, we may add information obtained from cookies to your survey answers but no personally identifiable information will be requested. The personal information collected is not tied to any personal information that you may already have given to us. Personal information gathered from polls and surveys are for Indoanesthesia internal use only but aggregated information (not capable of personally identifying anyone) may be shared with others.

14. What is One-Time Registration?

In order to make the registration process easier, we use a one-time registration tool across many Indoanesthesia applications. With this tool, when you register with our application, this information can be automatically made available to you for registration at other Indoanesthesia application(s). Your personal information remains protected and we always ask for your express consent or "Opt-In" to receive information from Indoanesthesia application(s) before you are added to any mailing list.

15. Can Indoanesthesia change the terms of this Privacy Notice?

Indoanesthesia will occasionally make changes and corrections to this Privacy Notice. Please check this Privacy Notice regularly to see the changes and how these may affect you.

16. Where can I find more information on the legal issues concerning Indoanesthesia applications and my legal rights and responsibilities?

As Indoanesthesia is an Indonesian-based company the laws that govern and apply to this application are those of Indonesia. 

17. Which address is available for me to contact Indoanesthesia if I have other questions regarding my personal information?

The address is: indoanestesia[at] 

18. Which terms have specific legal meanings in this Indoanesthesia Privacy Notice (they are highlighted for your ease of use with Capital Letters excepting personal information simply because it is mentioned so often!)?

Personal Information can also be known as Personal Data and means any information relating to you as a natural person that is capable of directly or indirectly identifying you. (On applications this is typically at least your e-mail address). 

Processing of Personal Information means any operation or set of operations which is performed upon your personal information whether or not by automatic means including collection, recording, organization, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, blocking, erasure or destruction (i.e. effectively any activity that Indoanesthesia performs on or with the personal information that you send us).

"Data Controller" is the organisation alone or jointly that determines the purposes and means of the Processing of your personal information (i.e. the Indoanesthesia entity operating this application and collecting your personal information), which here is Indoanesthesia.

"Third Parties" for the purposes of this Privacy Notice means any company not under control of Indoanesthesia through either direct or indirect ownership.

"Indoanesthesia" in this Privacy Notice all refer to Indoanesthesia and its subsidiary companies (in which Indoanesthesia has control through either direct or indirect ownership) as appropriate to the context.

19. IMPORTANT - Why do I have to accept the terms of this Privacy Notice?

Indoanesthesia uses the Internet to collect and process your personal information. This naturally involves the Processing and transmission of your personal information across borders. 

This Privacy Notice provides you with all information necessary (in an easily accessible way) to make an informed choice as to whether to use this application and to send your personal information to Indoanesthesia or not.

Therefore, by browsing this application and communicating electronically with us, you acknowledge and agree to our Processing of your indirect personal information (cookies, connection and system information) in the manner set out in this Privacy Notice.

If you ask us to provide a certain service to you (i.e. a competition, newsletter or new product details etc.) we will need additional direct personal information (name, address and e-mail address) from you. In this case, we will ask you for your express consent to collect and use this personal information. This personal information will be used only for the purposes for which you gave it to us.

If you have any questions regarding this Privacy Notice please contact Indoanesthesia at the address given under Question 5 and we will be pleased to assist you with any additional questions you may have.